Code of Business Conduct & Ethics

1. CODE OF BUSINESS CONDUCT AND ETHICS

• 1.1 WHAT IS CODE OF BUSINESS CONDUCT AND ETHICS (COBCE) at Teleindia?
  Integrity is telling oneself the truth and honesty is telling the truth to other people. Teleindia believes for an organization to mature and succeed, it needs to anchor to its Values and Beliefs. Also motivate all its employees to consistently display these values in the course of their interactions for conducting business and at all times.The Code of Business Conduct and Ethics (COBCE), articulated below, embodies Teleindia’s Values and Endeavours to provide the ethical guidelines and expectations for conducting business on behalf of Teleindia Networks Private Limited, including its affiliates (Entities), hereinafter referred to as “the Company” or “Teleindia”.
• 1.2 APPLICABILITY
  The COBCE applies to all employees and members of the Board of Directors of the Company. Also, to those individuals who serve the Company on contract, subcontract, retainer, consultant, external professionals or any other such basis, suppliers, service providers, and agents who serve as an extended arm of Teleindia. The extended Teleindia family is also expected to adhere to the Company COBCE in equal measure while working for and on behalf of Teleindia.
• 1.3 HOW TO USE THIS CODE?
  COBCE is designed to help to understand, recognize and deal with ethical issues which may be faced from time to time while working for or on behalf of Company. Teleindia’s policy is to comply with all applicable laws and regulations, to be committed to conducting business in an ethical manner and to act with integrity in dealing with our customers, suppliers, partners, competitors, employees and other stakeholders. COBCE is a guide to help whenever there is a question arising about ethics or if faced with an ethical dilemma. COBCE may not address all the situations which may be encountered in day-to-day work. Also, it may not always be easy to determine the ethical or “right” thing to do in a particular situation. Sometimes, because of the highly complex rules and regulations that govern the way business is conducted, a decision may not be clear. It is encouraged to exercise good judgement in decision-making and when in doubt, feel free to approach a supervisor / manager or HR or other designated persons.
• 1.4 COBCE covers guidelines of Conduct for the below:
  1. Policy and Process Integrity
  2. Human Rights
  3. Ethical Conduct
  4. Non-Disclosure Agreement
  5. Conflict of Interest
  6. Protection of Intellectual Property
  7. Confidentiality
  8. Competition
  9. Anti-Bribery & Corruption
        9a. Political Activity
        9b. Gifts and Entertainment
  10. Unethical Transaction
  11. Charitable Contributions
  12. Corporate Social Responsibility
  13. Use of Teleindia Brand and Logo
  14. Quality of Services
  15. Equal Opportunities
  16. Supplier Selection & Agreements
  17. Accurate and Complete Accounting
  18. Settlement of Expenses
  19. Protecting Company’s Assets
  20. Stakeholder Relations
  21. Relationship with Government and Public Officials
  22. Regulatory Compliance
  23. Third Party Representation
  24. Sexual Harassment and Violence Policy
  25. Whistle Blower Policy
  26. Dress Code
  27. Environment, Health and Safety
  28. Diversity
  29. Working Environment